“I had a great experience purchasing a new vehicle from Shaheen Chevrolet. My salesman, Rob Beckwith, did a great job of making the transaction seamless and providing exceptional service. I would highly recommend purchasing from this dealer.”
What customers talk about
Professionalism & Conduct
Courtesy & Friendliness
Communication & Updates
Technical Knowledge & Expertise
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See all topicsSales Experience
99.7% positive593 reviews
Reviews discussing sales experience.
Vehicle Purchase
99.8% positive429 reviews
Reviews discussing vehicle purchase.
Customer Service
97.5% positive361 reviews
Reviews discussing customer service.
Sales Staff
99.2% positive133 reviews
Reviews discussing sales staff.
Customer Loyalty
96.4% positive112 reviews
Reviews discussing customer loyalty.
Service Department Experience
91.7% positive84 reviews
Reviews discussing service department experience.
Recent reviews
See all 999David Darby
I had a great experience working with Brooke at Shaheen Cadillac. I initially brought my XT5 in for repairs because my AC was not working, along with a few sensor issues. I know she is the service advisor and not the technician, but she made the whole process much easier. She kept me informed, explained what was going on, and worked with my extended warranty to help move everything along. I also brought my vehicle back a few days later for an oil change, and Brooke was just as helpful and professional then too. I really appreciated her communication, follow through, and how easy she made the service experience.
Response from owner
June 12, 2026
Dean Lotridge
Matt and Zack took good care of us. Happy with the purchase. Everyone greeted us with a smile, opened the door for us every time and thanked us for coming in. I was impessed with our visit. Will visit them again.
Response from owner
June 8, 2026
Jacob Chmiel
Magnificent time. This week I bought my first car from this dealership. Glad Tobbie could help me find something in my budget and what I was looking for. Thanks to David for the assist at the end finishing paperwork. They stayed late for me to make sure I could take it home that day. Thanks again guys.
Response from owner
June 8, 2026
Samantha Ellsworth
Brent, my salesperson was AWESOME! And made the entire car buying experience easy and painless 😊
Response from owner
June 8, 2026
Candy Swayze
We we pleased with our technician, he took very good care of us, while we were waiting to get out two new tires on, he offered to vacuum our front and back floors even washed our windows.
Response from owner
February 20, 2026
Beth Smith
Very friendly & efficient. Answered all my questions & I was very impressed with the home service.
Response from owner
June 4, 2026
Employee reviews
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Tell us what you need and Shaheen Chevrolet will get back to you.
- Phone
- 8667246706
- Address
- 632 American Rd
Lansing, MI 48911 - Hours
- Monday09:00–19:00Tuesday09:00–19:00Wednesday09:00–19:00Thursday09:00–19:00Friday09:00–18:00Saturday09:00–15:00SundayClosed
- Service area
- Lansing, MI